Client Support Center

Need help? Click a product group below to select your application and get access to knowledge articles, webinars, training content, and release notes or to contact our support team.

Authorized users - log in to create a ticket, view tickets status and check your success plan details.

Workflow Automation

Corporate Legal & Claims

Governance, Risk & Compliance

Human Resources Compliance

Duplicate firms after upgrade

Last updated
Save as PDF

If the Law Firm list is duplicated following an application upgrade, refer to the steps below to resolve that issue:

• Select My Lawtrac
• Select Application Administration
• Select Application & Database
• Select Database Administration
• In the section Select table
• Choose the table named: VendorSwitches
• Click list Fields
• Click on Run
• Choose the table named: Vendors
• Click list Fields
• Click on Run