Skip to main content
Mitratech Success Center

Client Support Center

Need help? Click a product group below to select your application and get access to knowledge articles, webinars, training content, and release notes or to contact our support team.

Authorized users - log in to create a ticket, view tickets status and check your success plan details.

 

Matter Requirements

From within the Legal Hierarchy Maintenance page, you can mark certain fields as "required" for users to complete when creating a matter. Requirements affect the Classification of a matter (for example, if a user selects the classification of "Administration" for a new matter, it must adhere to those requirements, which may differ from the requirements of a "Contract" classified matter).

First, click on a category name, then click the Requirements hyperlink to the right.

Matter Requirements Link

The requirements page has three options for data fields:

  • Req—Marks the field as required data. Users MUST include this data in order to save their work.
  • Skip—Hide the field from the Add New Matter steps.
  • Close—Users cannot close the record unless complete.

For any of the fields listed under Categories and Matter Data Items, click a toggle button to turn the action "on" (green switch) or "off" (red switch). Certain fields cannot be skipped or closed.

Important Note: If a site administrator makes items required and hidden, users will experience ColdFusion errors when clicking on the links to these hidden items. In order to avoid this error, it is best practice to communicate with Lawtrac user's which categories are both required and hidden, or avoid selecting both switches.

Use the scroll bar on the right to view all options.

Matter Requirement Options

 

 

  • Was this article helpful?