Skip to main content
Mitratech Success Center

Client Support Center

Need help? Click a product group below to select your application and get access to knowledge articles, webinars, training content, and release notes or to contact our support team.

Authorized users - log in to create a ticket, view tickets status and check your success plan details.

 

View Logged in user Details via Email Notification Link

  1. Last updated
  2. Save as PDF

View Logged in user Details via Email Notification Link

The Integrum application now displays the logged-in details of a user when a direct link to a record is opened via an Email Notification. Currently, when a link is selected via an Email Notification (as an MR from a Smartform to view an incident) there is no indication of who the logged user is.

Steps to View the Logged-in User Details

  1. Log in to the Integrum application as an MR.
  2. Navigate to the Email website > Click on the link in the Email Notification. The created document page is displayed with the logged-in user details as shown in the following image.

clipboard_e5d9204216d4eeec3b1a35e7002055ef6.png

3. The MR  can also view the logged-in details of the user by navigating to Integrum > Administration > Smart Form Builder > View Library > Open View Template > Open the created doc from the View Library.

clipboard_e6d7989588eaf1b107a414b8e1b7e7d74.png