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E- file Troubleshooting steps

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E- file Troubleshooting steps

Windows:

  1. Uninstall the app
  2. Go to path C:\Users\<user>\AppData\Roaming\ 
  3. Delete the folder named www.inszoom.com
  4. Download and install the new app and try E-filing.

Mac:

  1. Uninstall the app
  2. Go to path Users\user\Library\Application Support
    (Note if you cannot see the Library folder, press command+shift+dot(period) to show hidden files/folders)
  3. Delete the folder named www.inszoom.com
  4. Download and reinstall the new app and try E-filing.
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  2. Tags
    1. E- file Troubleshooting
    2. E-filing
    3. inszoom