Skip to main content
Mitratech Success Center
Client Support Center

Need help? Click a product group below to select your application and get access to knowledge articles, webinars, training content, and release notes or to contact our support team.

Authorized users - log in to create a ticket, view tickets status and check your success plan details.

 

INSZoom - How do I turn off a user account

  1. Last updated
  2. Save as PDF

How do I turn off a user account?

A staff member has left; what do I do?

clipboard_e07387f8676662e2cf0249a30120610e4.png

When a staff member leaves the firm, the Super admin can disable unused licenses in INSZoom in the Settings module.

  1. Click 'Setup'.
  2. Go to 'Settings'.
  3. Select 'Case Managers'.
  4. Click the trash can icon next to the staff member name to disable.