Copy Appointments, Activities and Reminders
Copy or transfer appointments and activities to another staff member.
Sometimes, one staff member will need to cover for another. Instead of giving out the username and password, users may copy one staff member's appointments and activities to another staff member's calendar for follow up.
In this example, we'll copy appointments and activities for a specific time fram from the original case manager to another case manager.
From the navigation menu, mouse-over Setup, then select Settings.
Select Organization Tools from the sub-menu.
Scroll down the screen to select Appointments/Activities Copy/Transfer
Choose Case Manager to copy from.
Choose time span (how long will the case manager be gone?)
Select Copy or Transfer (use transfer to permanently move appointments)
Select new Assignee.
Any appointments during the specified time frame will now appear in the new assignee's Calendar. They will also stay in the originator's calendar.