How to set Advanced Case Expiration Alert?
This article will guide you on how to set Advanced Case Expiration Alert.
How to set Advanced Case Expiration Alert?
Follow the below steps to set Advanced Case Expiration Alert:
1. Click on "My Settings" (right-top)
2. Click on "Email Alert Preferences"
3. Scroll down and click on the "Edit" button for Advanced Notification Days
4. Select "Global" from the drop-down
5. Add Advanced Case Expiration.