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INSZoom - How do I auto send Questionnaire and docs Checklist when Case is created

How do I auto-send the Questionnaire and docs Checklist when Case is created?

Send Questionnaire and docs Checklist when Case is created

Follow the below steps:

  1. Click on Setup (Left Menu) and select Settings
  2. Click on Advanced Settings.
  3. Search “Misc Settings” in the search box and click on Misc Settings.
  4. Click on Edit, and then update “Yes” for Send Questionnaire and Docs Checklist when Case is created.
  5. Click Save.

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