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INSZoom - How to change case opened date

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How to change the case opened date?

Follow the below steps to change the case opened date:

  1. Go to the Case Info page.
  2. Click 'Details/Dates' on the left under 'Detailed Info'.

details-dates.png

  1. Click on 'Edit'.
  2. Click on 'Case Opened Date' and choose the desired date.

Case opened date.png

  1. Click 'Save'.