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Mitratech Success Center

INSZoom - Delete/Remove a Case

This article goes over the different ways on how to delete a case.

Delete/Remove a Case

Navigate to the 'Case List' page.

Click on the 'Trash Can' icon beside the case to delete it.

Another way is to go to a client's specific case.

 In the left hand column you will see under 'Detailed Info' the option for 'Details/Dates'.

There will be an option for 'Mark for Deletion'.

A pop-up will appear when you select 'Mark For Deletion'. It will inform you that there is a 90 day grace period before the case is completely erased from the system.

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