Skip to main content
Mitratech Success Center

INSZoom - Delete/Remove a Case

This article goes over the different ways on how to delete a case.

Delete/Remove a Case

Navigate to the 'Case List' page.

clipboard_eb2f58ef1160f83303f6a314a23d964e3.png

Click on the 'Trash Can' icon beside the case to delete it.

clipboard_e8f4210d7d674699189291954b91d2cb7.png

Another way is to go to a client's specific case.

 In the left-hand column, you will see under 'Detailed Info' the option for 'Details/Dates'.

There will be an option for 'Mark for Deletion'.

clipboard_ea0c92373383edfc4a70395f650bb75af.png

A pop-up will appear when you select 'Mark For Deletion'. It will inform you that there is a 90-day grace period before the case is completely erased from the system.

clipboard_ec0e30b5a683d848728cfea254f6a90cb.png

  • Was this article helpful?