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INSZoom - Close Case with Alerts Switched Off

This article will guide you on how to close a case with alerts switched off

Close Case with Alerts Switched Off

Note: Forms and Standard Edition users need to click on Details/Dates (Left Menu) to close the case.

  1. On the 'Case Info' page, select 'Details/Dates'.
  2. Click the 'Close Case' button.


  1. The ‘Edit Case Details’ pop-up is displayed. Under ‘Make this Case as’ drop-down, select ‘Close Case with Alert Off’.
  2. Once selected, click on ‘Save’.


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