Skip to main content
Mitratech Success Center

INSZoom - Close Case with Alerts Switched Off

This article will guide you on how to close a case with alerts switched off

Close Case with Alerts Switched Off

Note: Forms and Standard Edition users need to click on Details/Dates (Left Menu) to close case

On the 'Case Info' page, select 'Details/Dates' and then click the 'Close Case' button.

The ‘Edit Case Details’ pop-up is displayed. Under ‘Make this Case as’ drop-down select ‘Close Case with Alert Off’. Once selected, click on ‘Save.’

  • Was this article helpful?