Quick How To that shows how to check on the status of your invoices in Corridor:
1. Login to Corridor.
2. Click on your clients name.
3. In the upper right hand corner click on "Invoice Status".
4. You will be able to see the invoices submitted and their status.
Note: If you have a role of Administrator or Manager you will be able to see all invoices that were submitted by your firm, however if you have Invoice Submitter rights you will be able to only see the invoices that you submitted through Corridor.
Meaning of different Corridor invoice status:
|Awaiting Submission||The file submission process was not completed by the law firm/vendor.|
|Waiting for Import||The file is awaiting retrieval by the matter management application.|
|Import Error||The file could not be processed by the matter management application.|
|In Process||The invoice(s) has passed the audit rejection rules in the matter management application and is being routed in the matter management application for review and approval.|
|Rejected||The invoice failed one or more audit rule validations that are configured to reject, or the invoice was rejected by one of the approvers/reviewers in the matter management application.|
|Posted||The invoice has completed approval routing in the matter management application and has been marked as posted to Accounts Payable in the matter management application.|
|Paid||The invoice has been marked as paid from Accounts Payable in the matter management application.|
Note, sometimes the invoice will show "Import Error" with no other details. If this occurs, please contact the eCounsel client and ask them to investigate by checking the logs. If the client needs help, they should work with eCounsel Support.