Skip to main content
Mitratech Success Center

Client Support Center

Need help? Click a product group below to select your application and get access to knowledge articles, webinars, training content, and release notes or to contact our support team.

Authorized users - log in to create a ticket, view tickets status and check your success plan details.


CMO 15.02 Update 25 R8

This page details the feature enhancements and resolved issues that are included in the CMO Web Maintenance and Mobile Maintenance Projects, version 15.02 Update 25 R8.

The following Release Notes cover issues in the Web Application, iOS Application, and Windows Application. 


This section describes changes and enhancements in CMO Compliance 15.02 Update 25 R8.
Each issue is documented in the following format:

  • A description of the enhancement
  • Internal tracking code
  • Additional detail, if applicable

Web Application

Enhancement: Custom Action Emails and Pending Action Emails now have an option to filter by Responsible Role. 
Internal Tracking code: CW-5701 
Support Case: 2017-1009-404120
Additional Information: As of the R8 update, Advanced Reminder Notification Emails can now be sent to only the Action Responsible. Previous to this enhancement, users could only designate notifications to specific Roles regardless if the Role was set to be the Responsible. This caused all users with the same Org Unit who were assigned to that Role to receive the Advanced Action Notification. The enhancement allows administrators to filter and send Advanced Action Notifications to only the Action Responsible role, and can be configured in Admin > Business Rules > Cog Wheel > Custom Emails. 

Resolved Issues

This section describes the issues that are resolved in the CMO Compliance 15.02 Update 25 R8 release. Each resolved issue is documented in the format:

  • A description of the issue
  • Internal tracking code
  • Salesforce case number, if applicable

Web Application

Issue: Clicking the back button while inside an Event (rather than clicking Save & Close) locked the Edit menu option and caused an error message to appear. 
Tracking code: CW-5584
Support Case: 2017-0725-387510

Issue: An Org Unit's history was displayed in a User's history screen.
Tracking code: CW-5819
Support Case: 2017-0427-368349

Issue: The Obligation Excel Report did not display custom-configured fields. 
Tracking code: CW-5855
Support Case: 2017-1005-403374

Issue: The Task History Report did not display any data in the Region field.
Tracking code: CW-5843
Support Case: 2017-1004-402910

Issue: The Site Barcode Business Rule and Business Field was removed from a specific site's UI, causing the Barcode field to not appear in the New Entity screen. 
Tracking code: CW-5650
Support Case: 2017-1006-403607

Issue: A Forbidden error was thrown when a user tried to access the New Project Requests (Events) module.
Tracking code: CW-5807
Support Case: 2017-1009-404238

Issue: The PDF hyperlink in the Event (Detailed) Report was broken and took users to a broken website. 
Tracking code: CW-6198
Support Case: 2017-0804-389747

Issue: The Total Hours Worked did not render correctly in the Frequency Rate Summary Report. 
Tracking code: CW-6318
Support Case: 2017-0401-354320

Issue: Error message was thrown when user generated the Detailed Obligation Report. 
Tracking code: CW-6236
Support Case: 2017-1025-408070

Issue: GPS coordinates weren't saved against newly created Entities. 
Tracking code: CW-3368
Support Case: 2017-0712-384604

Mobile iOS Application

Issue: When an Admin Sync was performed after the Initial Sync, all training documents were synced to a mobile device which caused the sync to take over an hour to complete. 
Tracking code: CMM-5108
Support Case: 2017-0922-400522

Issue: Error message was thrown stating there were duplicate form IDs when user synced forms from mobile > web.
Tracking code: CMM-5481
Support Case: 2017-1023-407703

Issue: Findings and Action took over 30 minutes to sync from web > mobile and did not show up on the server after the sync was complete.
Tracking code: CMM-4807
Support Case: 2017-0824-393800

Issue: When a user tried to create a new Action from within an Audit and selected an Action Category, the system assigned the Action to the first person who appeared alphabetically in the Responsible Person list. This issue also occurred for standalone Actions when an Action Category was selected. 
Tracking code: CMM-5469
Support Case: 2017-0921-400258

Mobile Windows Application

Issue: Clicking Save & Perform on a Form caused the Windows application to slow significantly before force crashing.
Tracking code: CMM-5009
Support Case: 2017-1011-404958

Issue: Error message was thrown and the Event Sync failed when a user disconnected then reconnected to an internet connection during the sync.
Tracking code: CMM-2880
Support Case: 2017-0807-389962

Issue: A user manually redirected the Windows Offline Application to install in the 'c:\Program Files (x86)\' area, but the app was still installed in the user library. It is important to note that the machine was operating on Windows 10, and the file path might differ slightly compared to other versions of Windows. 
Tracking code: CMM-4795
Support Case: 2017-1002-402194

Issue: Email notifications were not being sent when new comments were added to Actions.
Tracking code: CMM-5752, CMM-1414

  • Was this article helpful?