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Mitratech Success Center

Download CMO for iOS via the App Store

Download the CMO mobile app for iOS via the App Store.

 

There are 3 steps in the installation process:

  1. Download the iOS app from the App Store.
  2. Configure the iPad/iOS settings for CMO.
  3. Connect the iOS device to the CMO Compliance server.

Each step is explained in detail below. Before you begin, ensure that an older version of the application is not already installed on your device.

Download the iOS app via the App Store

  1. Go to the App Store on your device and search for CMO Compliance.
  2. Click the Get button to download the app.
    Download_AppStore.png
  3. The app will begin to download. Wait for the download to complete before moving on to the next steps.

 

Configure the iPad/iOS Settings

  1. Navigate to the Settings screen on your iOS device and select CMO Compliance on the left sidebar menu.
    The screen shot below is based on version 15.02. The "CMO" title might appear differently depending on your company's version.
     
  2. Type the URL to your CMO site in the Server field (provided by your CMO Administrator).
    • Do not type https:// before the URL.
      iOSsettings_AppStoreDownload.png
       
  3. Enable/disable the other settings based on your company's needs. Each setting in this screen is defined below:

    Sync All Findings : Syncs finding that are in a closed or open status.

    Involved Party is Reporter: When sending back to server, this changes the reporter of the event to the selected involved party (shown as reporter on the schedule new event screen).

    Use Lambert Coordinates: Stores GPS location data as X, Y, Z, rather than Lat / Long.

    Event List Filter to All Items: Defaults the new event back to all templates, rather than the last template that was performed. 

    Save Photos to Device: Keeps copy of camera / audio attachments on the local storage even after sync and the event they were attached to leaving the device.

    Auto Sync Settings: The settings in this screen control how often (if at all) your device automatically syncs Admin, Events, and documents. See the Auto Sync Settings page for further detail.
     

  4. Exit the settings screen and locate the newly-downloaded CMO app. Click it to launch the app, then enter your login credentials. 

    Clear / Reset App Button: 
    Click the Clear / Reset Cache on application launch setting if you are re-installing CMO or if you are having issues logging in for the first time. *If this action is performed, all existing content will be entirely erased upon the next launch of your CMO Compliance iOS app. 
    ClearCache_Button.png
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