Skip to main content
Mitratech Success Center

Client Support Center

Need help? Click a product group below to select your application and get access to knowledge articles, webinars, training content, and release notes or to contact our support team.

Authorized users - log in to create a ticket, view tickets status and check your success plan details.


Cost Share

When is Cost Share applied?

In Acuity, if the cost of an invoice is shared with an outside company, a Cost Share could be applied to the invoice.  Some client's may refer to these cost as SIR - Self-Insured Retention

1. The Cost Share is set by the Client on a claim level and can be view on the Claim Settings tab under the Firm Settings option of the Claim Profile:

2. Invoices will automatically split by the set percentage upon Final Approval

3. Prior to the Client's final review, the invoice will maintain the original Created/Uploaded Total:


4. Approved, Sent for Payment and/or Paid Invoice statuses will display the adjusted total:


5. Click the "View Split Invoices" link to view the outside company's invoice copy

6. The split bill will have the same Invoice Number as the "Parent Invoice" including a dash followed by an acronym 

Note: The below example states - SB for "Split Bill"

7. Click the "View Parent Invoice" link to return to the Client copy


  • Was this article helpful?