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Mitratech Success Center

Resetting a Firm User Password

To reset a firm user's password from the Firm Users page:

  1. Open the Firm Users page.
  2. On the row for the firm user, click the Reset Password icon in the Actions column.
  3. Confirm that you want to send the reset instructions to the user and then click Send Reset Instructions.

To reset a firm user's password from the Firm User Detail page:

  1. Open the Firm User Detail page for the individual firm user.
  2. Click the gear icon to the right of the name and click Reset Password.
  3. Confirm that you want to send the reset instructions to the user and then click Send Reset Instructions.
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