Resetting a Firm User Password
To reset a firm user's password from the Firm Users page:
- Open the Firm Users page.
- On the row for the firm user, click the Reset Password icon in the Actions column.
- Confirm that you want to send the reset instructions to the user and then click Send Reset Instructions.
To reset a firm user's password from the Firm User Detail page:
- Open the Firm User Detail page for the individual firm user.
- Click the gear icon to the right of the name and click Reset Password.
- Confirm that you want to send the reset instructions to the user and then click Send Reset Instructions.