Skip to main content
Mitratech Success Center
Client Support Center

Need help? Click a product group below to select your application and get access to knowledge articles, webinars, training content, and release notes or to contact our support team.

Authorized users - log in to create a ticket, view tickets status and check your success plan details.

 

How to Cancel/Reschedule a Network Alliance Appointment

This shows how an employee or I-9 manager can cancel or reschedule a Network Alliance appointment.

Goal

A Network Alliance appointment can be canceled or rescheduled as long as the appointment is more than 24 hours in the future. Both the employee and I-9 Manager will have the ability to reschedule or cancel the appointment.

If it is within 24 hours of the scheduled appointment, the appointment cannot be rescheduled or canceled.

Employees

Employees can cancel or reschedule an appointment using the calendar invitation email.

Steps

  1. Open the calendar invitation email received from the Network Alliance provider.
  2. In the Cancel/Reschedule section, click the provided link.
    Cancel or Reschedule.png
  3. The Network Alliance Appointment Confirmation page opens.
  4. Scroll to the bottom of the page.
  5. Select one of the following options:
    • Reschedule Appointment
    • Cancel Appointment
      Cancel or Reschedule buttons.png

I-9 Managers

I-9 Managers can cancel or reschedule an appointment from the Form I-9 record.

Steps

  1. Open the employee’s Form I-9 record.
  2. Navigate to the Network Alliance Remote I-9 tab.
    Network Alliance Admin Option .png
  3. Open the I-9 menu.
  4. Select Stop or Reject Network Alliance Form I-9.
  5. Select Cancel or Reschedule Network Alliance Workflow.
  6. When the confirmation message appears, click Yes to continue.
    Admin - Remote Workflows.png Cancel Confirmation.png
  7. The Network Alliance Appointment Confirmation page opens.
  8. Scroll to the bottom of the page.
  9. Select one of the following options:
    • Reschedule Appointment
    • Cancel Appointment
      Cancel or Reschedule buttons.png