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TeamConnect Ideas Portal FAQs

    Using the TeamConnect Idea Portal

    The TeamConnect Idea Portal allows clients to submit product ideas, vote on feature requests, and stay informed about upcoming and released enhancements. The portal helps the TeamConnect Product Management team understand which enhancements are most valuable to customers and prioritize them for future releases.

    Through the Idea Portal, you can:

    • Submit product enhancement ideas
    • Vote on ideas submitted by other clients
    • Track ideas through development stages
    • View upcoming roadmap items
    • Review recently released features
    • See opportunities to join product feature working groups

    Start Here: How Most Clients Use the Idea Portal

    Most clients follow this simple workflow:

    1. Search the portal to see if an idea already exists
    2. Vote on existing ideas that match your needs
    3. Add comments describing your use case
    4. Submit a new idea if one does not exist
    5. Track progress through the portal tabs
    💡 Pro Tip: Voting for an existing idea helps the product team understand which enhancements have the greatest impact across clients.

    Accessing the Idea Portal

    The Idea Portal is available through the TeamConnect Community portal.

    To access the portal:

    1. Sign in to the TeamConnect Community portal.
    2. Navigate to the Ideas Portal.
    3. The TeamConnect Idea Portal page opens.​​

    comunity portal.png

    Note: Authorized users can access the portal through the client community environment where support and product engagement resources are available. 

    Quick Tour of the Idea Portal

    When you open the portal, you will see several key elements.

    clipboard_ee0e958c42d01d687e73c300d6b139133.png

    Portal Element Description Tips
    1. Search Bar
    Allows users to search for existing feature ideas or enhancement requests.
    Always search the portal before submitting a new idea. Another client may have already submitted a similar request.
    2. Navigation Tabs Ideas are organized by development status:
    • Unplanned / Open for Voting - Ideas that are not currently planned and are open for client voting.
    • Candidates - Ideas under consideration for the product roadmap.
    • Roadmap - Ideas that are planned or currently being developed.
    • Released - Features that have already been delivered in TeamConnect.
    • Archived - Ideas that are not planned for development.
    • Information and Engagement Opportunities - Opportunities for clients to participate in product collaboration and working groups.
    Use these tabs to understand the status of ideas and track their progress through development stages.
    3. Idea Cards Cards representing individual enhancement requests submitted by clients. Each card typically includes a title, description, and voting option. Voting and commenting on ideas helps the product team understand how important an enhancement is across multiple clients.
    4. Submit Idea Button Allows users to submit a new enhancement idea to the TeamConnect product team.

    clipboard_e9a8a6466d940e5aaea1be96a5b152533.png
     
    If you cannot find an existing idea that matches your request, submit a new idea.
     
    💡 Pro Tip: Include the business problem and expected benefit to help product teams evaluate the request.

     

    These portal elements help users quickly search for ideas, provide feedback, and submit new enhancement requests.

    How Ideas Progress Through the Portal

    Ideas submitted in the portal move through several stages as they are evaluated, prioritized, and delivered by the TeamConnect product team.                                             clipboard_ea515c97e315019d93961a85d6285476f.png

     

     

     

     

    Frequently Asked Questions

    1) Why should I vote instead of submitting a new idea?

    Voting helps consolidate feedback and highlights the ideas that provide the greatest value to multiple customers.

    2) How often are ideas reviewed?

    The product management team reviews ideas on an ongoing basis. New ideas and votes are reviewed at least twice a month. In addition, the team conducts quarterly reviews to evaluate top‑voted ideas and to archive items with low engagement or that are no longer relevant.

    3) Can archived ideas be submitted again?

    Yes. If an idea was archived due to age or lack of votes, it can be submitted again in the future.

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