Skip to main content
Mitratech Success Center

Client Support Center

Need help? Click a product group below to select your application and get access to knowledge articles, webinars, training content, and release notes or to contact our support team.

Authorized users - log in to create a ticket, view tickets status and check your success plan details.

 

Why can’t I view the drill-down of a report on my iPad?

Here's how to view the drill-down of a report on your iPad.

With TeamConnect 3.3 SP2, users can execute and view reports on an iPad as well. The only difference is that the charts render as images in the Safari browser on the iPad, while they render as animated Flash in browsers that support Flash.

Functionality-wise and content-wise there is no difference in executing reports on the iPad vs. any other platform except for drill-down reporting.

Drill-down reporting is a functionality that runs on Flash. TeamConnect recognizes that a request is coming in from an iPad and adjusts the response from Flash to an image format due to iPad’s lack of compatibility with Flash.