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Mitratech Success Center

Office Suite 3.1.0

This page details the update features and resolved issues that are included in the Office Suite version 3.1.0.


Office 3.1.0 Release Notes

TeamConnect® Office Suite 3.1.0

TeamConnect Office Suite 3.1.0 includes the following add-ins: 

  • TeamConnect Office—Integrates into Microsoft Word, Excel, and PowerPoint.
  • TeamConnect Outlook—Integrates into Microsoft Outlook.

You must install each add-in separately. For complete installation and configuration details, see the TeamConnect Office Integration User Guide on the Mitratech Success site:

Performance Notes

Performance will vary depending on the number of integrated search views and the number of projects returned by those search views.  Testing of Office Suite 3.1.0 indicates these results:

  • An environment with 23 integrated search views can be initialized in 5 seconds
  • An environment with 54 integrated search views can be initialized in 11 seconds. 

Note: These numbers will be affected by other factors such as PC configuration (RAM, CPU, etc.) as well as network limitations (speed, latency, etc.)

System Requirements

Important Note: Office Suite 3.1 does not support Office/Outlook 2013. As of now, there is no plan on supporting this version.

TeamConnect Office Suite 3.1.0 has the following system requirements for installing and configuring:

  • Must be able to run installer as administrator
  • Clients must have .NET Framework 4.7.1 installed prior to installing this add-in
  • TeamConnect Enterprise 6.0 or TeamConnect Essentials

Note:  For TeamConnect Office Suite to work with versions prior to 6.0+, you must install Office Suite versions 2.X. Use the Available Updates section of the About page. For more information about how to install, refer to “Viewing Information About Available Updates” in the TeamConnect Administration Guide.

  • IMAP and POP3
  • Microsoft Word, Excel, and PowerPoint 2016 and Office 365 Pro Plus (for TeamConnect Office)
  • Microsoft Outlook 2016 and Office 365 Pro Plus (for TeamConnect Outlook)

Note:  Users must use the appropriate version of the add-in to match their version of Office and Outlook. 32-bit Office/Outlook users should use the 32-bit version of the add-in and 64-bit Office/Outlook users should use the 64-bit version of the add-in

Upgrade Considerations

TeamConnect Office Suite 3.1 can be upgraded to from any 2.X version of TeamConnect Office Suite.

Users with versions prior to 2.0 must first upgrade through the 2.0 installer on the Available Updates in TeamConnect.

If you need the installer directly, please reach out to your TeamConnect Administrator.

Important: TeamConnect clients must change their Auto Sync settings to a minimum of 10 minutes to properly utilize the enhancements in this release.


Office Suite 3.1 includes a number of performance improvements and feature enhancements. The feature enhancements you see will depend on your version of TeamConnect. 

TeamConnect 6.1

The following enhancements are only supported for clients using TeamConnect 6.1 + Office Suite 3.1:

Enhancement: Clicking the 'Create Matter' button in the add-in ribbon bar opens a window displaying the configurations available to users.
Tracking code: TC-22756

Additional Information: If there are no configurations available to the users, the 'create matter' buttons will not display. Please click here for the Create Matter guide. 


Enhancement: When creating a new version of a Document, the version number now increases by 1 instead of 2.
Tracking code: TC-20388


TeamConnect 6.0, 6.0.2, and TeamConnect Essentials 6.1

The following enhancements are supported for clients using TeamConnect 6.0, 6.0.2, or Essentials 6.1 + Office Suite 3.1:

Enhancement: The "View in TeamConnect" option is now available in Office and Outlook.
Tracking code: TC-20059
Additional Information: When selecting this feature, it will launch the TeamConnect instance it is linked to.


Enhancement: The Outlook add-in functionality now shows on New Email windows as well as the main Outlook window.
Tracking code: TC-19804
Additional Information: Prior to this update, it was only shown on the main Outlook window.


Enhancement: Upload and Download progress indicator is now more clear.
Tracking code: TC-19807, TC-20057


Enhancement: Matter list in Office does not collapse when you open or check out a document.
Tracking code: TC-19806

Known Issues

The following item(s) are known issues in TeamConnect Office Suite 3.1:

  • A description of the issue
  • Internal tracking code, if available
  • Case number, if available

Issue: Cleanup functionality not support for 3.1.

Tracking Code: TC-23489


Issue: Outlook crashes after removing all configurations and then clicking on Matter Creation window followed by clicking on the left or right scroll arrows.

Tracking Code: TC-24002


Issue: Microsoft Teams plugin is incompatible with the TeamConnect Office add-in and will cause users not to be able to log in.

Tracking Code: TC-24144


Issue: Losing user's token during a session currently causes an exception for Office 365 Pro Plus.

Tracking Code: TC-25551


Issue: Uploading multiple emails with the same name currently causes version numbers to append to the beginning of the name. 

Tracking Code: TC-25754


Issue: Checking out a file with the same path as an existing document causes the add-in to disappear

Tracking Code: TC-25391


Follow the link for the Matter Creation guide for Office Suite 3.1.

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