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TeamConnect provides a licensing file that allows active users to log-in and use TeamConnect.

The number of users per license is based on your agreement with Mitratech.

Important: If you are upgrading from TeamConnect 4.0 or later, you have a current license file and do not need to upload/activate it again.

Once you install TeamConnect, contact Mitratech Support for your company's licensing file. The license file must be uploaded before users can log in.

Before you Begin

Contact Mitratech Support to obtain the license file and save it to an accessible location.

To upload and activate the license file:

  1. Log in to TeamConnect.
  2. Click the Admin tab, and the click the Admin Settings sub-tab link.
  3. In the left pane, click the About link.
  4. In the License section, click the Upload License button.
  5. In the Upload a new license file window, browse to the location of the license file and select it.
  6. Click Upload.

The license file is now activated and users can log in to TeamConnect.

Expired License

If your license expires, please contact Mitratech Support for a new license. Details about expired licenses can be found in the logs.

For details on licensing concepts and how to upload a license, refer to System Administration for more information.

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