Skip to main content
Mitratech Success Center

Client Support Center

Need help? Click a product group below to select your application and get access to knowledge articles, webinars, training content, and release notes or to contact our support team.

Authorized users - log in to create a ticket, view tickets status and check your success plan details.

 

Web Browsers

  1. Last updated
  2. Save as PDF
To provide access to TeamConnect via your organization's URL (for example, http:// www.yourcompany.com/TeamConnect/), set up the appropriate plug-in for your company's web server to proxy (redirect) the HTTP requests to the application server.

You must specify the proxy URL (/ TeamConnect in this example) and the hostname and port used by your application server.

Each web server will have a different procedure and syntax for configuring the plug-in. Refer to your web server's documentation for details.

The TeamConnect 6.x application platform supports, and is certified for use with, the following web browsers:

Safari (current, Mac only)
Internet Explorer 11 (TeamConnect 6.2.4 and above versions do not support Internet Explorer 11.)
Microsoft Edge
Firefox (current)
Chrome (current)

TeamConnect is best viewed with a browser width minimum of 1366 x 768px.

Note: Safari has an issue when running on 32-bit Mac 10.6.4. Other Mac operating systems, including 64-bit Mac OS, do not have this issue.

Important: The browser options must be set to their default settings. TeamConnect is not certified for use with non-default browser settings.

It is recommended that client workstations do not use JavaScript debugging when accessing TeamConnect or other Mitratech applications.

  1. Back to top
  • Was this article helpful?

Recommended articles

  1. Article type
    Topic
  2. Tags
    This page has no tags.