Skip to main content
Mitratech Success Center

Client Support Center

Need help? Click a product group below to select your application and get access to knowledge articles, webinars, training content, and release notes or to contact our support team.

Authorized users - log in to create a ticket, view tickets status and check your success plan details.

 

Installation Requirements

The following page and subsequent installation guide section is for TeamConnect 6.3.

Overview

If you would like a copy of the installation guide for previous versions, visit the TeamConnect PDF HubNote: This link may require a login.

Before you begin upgrading an existing installation, read the section regarding Upgrade Considerations.

TeamConnect installation should be completed in the following order:

  1. Download Java and ensure the proper requirements are met for application servers, web servers, or browsers.
    IMPORTANT
    TeamConnect 5.0.x supports Java 1.7 and Java 1.8
    TeamConnect 5.1, 6.0, and 6.1 only support Java 1.8.
    TeamConnect 6.2 supports Java 1.8 unless you are using Apache Tomcat 9.0, which requires Open JDK 11.1. 


    Note the additional comments on Application and Web Servers for Tomcat users.
     
  2. Set up the server that will be used with Elasticsearch.
  3. Download Elasticsearch (see Elasticsearch Installation for more details). 
    Important
    TeamConnect 5.1, 5.2, 6.0, and 6.1 only support Elasticsearch 5.3.0.
    TeamConnect 6.2 only supports Elasticsearch 7.1.1.
     
  4. Configure Elasticsearch for your designated server. For more information, see Elasticsearch Configuration.
  5. Put in a Support ticket for the TeamConnect Installer with support@mitratech.com.
  6. Run the TeamConnect installer. More detail on this process can be found on the Running the Installer page. Configure the teamconnect.properties file in the installer (or manually, if desired) for Elasticsearch.

Note: If you add any TeamConnect plug-ins, refer to the corresponding documentation for additional requirements.

Note: If you use a custom logo on your TeamConnect web pages, be sure that it does not exceed 50 pixels in height.

Refer to the TeamConnect PDF Hub for the Tech Spec Sheet for your version of TeamConnect. Access to the PDF Hub requires a log in to the Client Success Center.

 

  • Was this article helpful?