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Mitratech Success Center

Client Support Center

Need help? Click a product group below to select your application and get access to knowledge articles, webinars, training content, and release notes or to contact our support team.

Authorized users - log in to create a ticket, view tickets status and check your success plan details.

 

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Heartbeat

This feature transmits TeamConnect enterprise and module versions and environment (ex: database vendor and version) information back to Mitratech.

Historical Exchange Rates

Provides the functionality of uploading the currency exchange rates for the past and upcoming years.

History

Records that reflect chronology or history of the record to which they are related. History entries may contain facts about payments made by adverse carriers, automated assignments, and so on. Within different companies these entries are referred to as docketing or calendaring, logs, diaries, notes, journals, and so on.

Home Page

A screen which is displayed when you first log into TeamConnect, containing portal panes of useful links and information specific to your role in your organization. You may have access to more than one home page.

Host 

A computer that hosts (is the source of) information or services used by other devices.

Hostname 

The logical name of a computer, such as machine.domain.domain, is translated into an IP address.

HTTPS 

A secure version of HTTP, is implemented using the Secure Sockets Layer (SSL).

HTTP (HyperText Transfer Protocol) 

Network communications protocol used between Web Service clients and servers. In the TeamConnect Web Service environment, a developer programs in his or her desired programming language. Then, he or she uses a third-party SOAP toolkit to transform the client program into packaged Web Service requests in SOAP messages transferred over HTTP.

Hyperlink

An element in an electronic document or on the screen that links to another place in the same document (screen) or to a different location. You click the hyperlink to follow the link. You can create hyperlinks to certain documents in the Documents area.

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