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Mitratech Success Center

What Web Content Accessibility Guidelines does TeamConnect support?

Mitratech has conducted Pass/Fail testing to verify which of the WCAG 2.1 recommendations we support in TeamConnect. Please see the list below. As TeamConnect product development evaluates our compliance standards and verification process, we will share plans for more robust WCAG compliance in future releases on this page. Clients may submit any ideas - including those requests that are WCAG specific - to our Client Idea Portal.

Following the "Voluntary Product Accessibility Template" (VPAT) for WCAG 2.1, we tested TeamConnect 6.2 to assess conformance. 

 

Accessibility Conformance Report
WCAG Edition
VPAT(r) Version 2.3 (Revised) - April 2019

Name of Product/Version:      TeamConnect 6.2.x
Report Date:                             December 12, 2019
Contact Information:               Questions or found issues with this should be directed through Mitratech Support.
Notes:                                       This evaluation applies to the user-facing primary interface of TeamConnect as provided by Mitratech Engineering. The Designer interface and                                                   other peripheral applications such as Screen Designer are not covered, nor are client-created screens/content.
Evaluation Methods Used:     A combination of the Chrome Lighthouse automated testing and internal testing against the WCAG 2.1 guidelines.

Applicable Standards/Guidelines:

This report covers the degree of conformance for the following accessibility standard/guidelines:

Standard/Guideline

Included In Report

Web Content Accessibility Guidelines 2.0

Level A (Yes / No )

Level AA (Yes / No )

Level AAA (Yes / No )

Web Content Accessibility Guidelines 2.1

Level A (Yes / No )

Level AA (Yes / No )

Level AAA (Yes / No )

Terms:

The terms used in the Conformance Level information are defined as follows:

  • Supports: The functionality of the product has at least one method that meets the criterion without known defects or meets with equivalent facilitation.
  • Partially Supports: Some functionality of the product does not meet the criterion.
  • Does Not Support: The majority of product functionality does not meet the criterion.
  • Not Applicable: The criterion is not relevant to the product.
  • Not Evaluated: The product has not been evaluated against the criterion. This can be used only in WCAG 2.0 Level AAA.
     

Table 1: Success Criteria, Level A

Criteria Conformance Level Remarks and Explanations

1.1.1 Non-text Content (Level A)

Supports

 

1.2.1 Audio-only and Video-only (Prerecorded) (Level A)

Not Applicable

 

1.2.2 Captions (Prerecorded) (Level A)

Not Applicable

 

1.2.3 Audio Description or Media Alternative (Prerecorded) (Level A)

Not Applicable

 

1.3.1 Info and Relationships (Level A)

Supports

 

1.3.2 Meaningful Sequence (Level A)

Supports

 

1.3.3 Sensory Characteristics  (Level A)

Supports

 

1.4.1 Use of Color (Level A)

Supports

 

1.4.2 Audio Control (Level A)

Not Applicable

 

2.1.1 Keyboard (Level A)

Partially Supports

Native report creation does not fully support keyboard only operation.

2.1.2 No Keyboard Trap (Level A)

Supports

 

2.1.4 Character Key Shortcuts (Level A 2.1 only)

 Not Applicable

 

2.2.1 Timing Adjustable (Level A)

Partially Supports

Logout timer duration is capped at 8 hours of inactivity, though configurable.

2.2.2 Pause, Stop, Hide (Level A)

Supports

 

2.3.1 Three Flashes or Below Threshold (Level A)

Supports

 

2.4.1 Bypass Blocks (Level A)

Supports

Provided by ARIA landmarks.

2.4.2 Page Titled (Level A)

Supports

 

2.4.3 Focus Order (Level A)

Supports

 

2.4.4 Link Purpose (In Context) (Level A)

Supports

 

2.5.1 Pointer Gestures (Level A 2.1 only)

 Not Applicable

 

2.5.2 Pointer Cancellation (Level A 2.1 only)

 Not Applicable

 

2.5.3 Label in Name (Level A 2.1 only)

 Supports

 

2.5.4 Motion Actuation (Level A 2.1 only)

 Not Applicable

 

3.1.1 Language of Page (Level A)

Supports

 

3.2.1 On Focus (Level A)

Supports

 

3.2.2 On Input (Level A)

Supports

Provided by a user setting to rewrite on-change to on-click actions.

3.3.1 Error Identification (Level A)

Supports

 

3.3.2 Labels or Instructions (Level A)

Supports

 

4.1.1 Parsing (Level A)

Partial Support

Some duplicate IDs are present but hidden on pages. Ongoing work to fix this is not currently scheduled for release.

4.1.2 Name, Role, Value (Level A)

Supports

 

 

Table 2: Success Criteria, Level AA

Criteria Conformance Level Remarks and Explanations

1.2.4 Captions (Live) (Level AA)

Not Applicable

 

1.2.5 Audio Description (Prerecorded) (Level AA)

Not Applicable

 

1.3.4 Orientation (Level AA 2.1 only)

Supports

 

1.3.5 Identify Input Purpose (Level AA 2.1 only)

Does Not Support

 

1.4.3 Contrast (Minimum) (Level AA)

Supports

A non-default theme might be necessary for compliance on a limited number of elements.

1.4.4 Resize text (Level AA)

Supports

 

1.4.5 Images of Text (Level AA)

Supports

 

1.4.10 Reflow (Level AA 2.1 only)

Supports

 

1.4.11 Non-text Contrast (Level AA 2.1 only)

Supports

A non-default theme might be necessary for compliance on a limited number of elements.

1.4.12 Text Spacing (Level AA 2.1 only)

 Supports

 

1.4.13 Content on Hover or Focus (Level AA 2.1 only)

 Does Not Support

 

2.4.5 Multiple Ways (Level AA)

Supports

 

2.4.6 Headings and Labels (Level AA)

Supports

 

2.4.7 Focus Visible (Level AA)

Supports

 

3.1.2 Language of Parts (Level AA)

Supports

 

3.2.3 Consistent Navigation (Level AA)

Supports

 

3.2.4 Consistent Identification (Level AA)

Supports

 

3.3.3 Error Suggestion (Level AA)

Supports

Support is dependent on client rule configuration – rules may individually not have descriptive error messages.

3.3.4 Error Prevention (Legal, Financial, Data) (Level AA)

Supports

 

4.1.3 Status Messages (Level AA 2.1 only)

Partial Support

Ongoing effort to improve compliance in dynamic content, work is not currently scheduled for a release.

 

Table 3: Success Criteria, Level AAA

Criteria Conformance Level Remarks and Explanations

1.2.6 Sign Language (Prerecorded) (Level AAA)

Not Applicable

 

1.2.7 Extended Audio Description (Prerecorded) (Level AAA)

Not Applicable

 

1.2.8 Media Alternative (Prerecorded) (Level AAA)

Not Applicable

 

1.2.9 Audio-only (Live) (Level AAA)

Not Applicable

 

1.3.6 Identify Purpose (Level AAA 2.1 only)

Supports

 

1.4.6 Contrast Enhanced  (Level AAA)

Supports

A non-default theme might be necessary for compliance on a limited number of elements.

1.4.7 Low or No Background Audio (Level AAA)

Not Applicable

 

1.4.8 Visual Presentation (Level AAA)

Not Evaluated

Potential for support with a non-default theme.

1.4.9 Images of Text (No Exception) Control (Level AAA)

Supports

 

2.1.3 Keyboard (No Exception) (Level AAA)

Does Not Support

Native report creation is dependent on a drag and drop interface. This is functionality not required by all users.

2.2.3 No Timing (Level AAA)

Supports

 

2.2.4 Interruptions (Level AAA)

Not Applicable

 

2.2.5 Re-authenticating (Level AAA)

Does Not Support

 

2.2.6 Timeouts (Level AAA 2.1 only)

Does Not Support

Timeouts are capped at 8 hours.

2.3.2 Three Flashes (Level AAA)

Supports

 

2.3.3 Animation from Interactions (Level AAA 2.1 only)

Supports

There are little to no animations within TeamConnect.

2.4.8 Location (Level AAA)

Supports

 

2.4.9 Link Purpose (Link Only) (Level AAA)

Not Evaluated

 

2.4.10 Section Headings (Level AAA)

Supports

 

2.5.5 Target Size (Level AAA 2.1 only)

Does Not Support

 

2.5.6 Concurrent Input Mechanisms (Level AAA 2.1 only)

Supports

 

3.1.3 Unusual Words (Level AAA)

Not Evaluated

Dependent on user input. Some legal industry jargon may be used without explanation.

3.1.4 Abbreviations (Level AAA)

Does Not Support

 

3.1.5 Reading Level (Level AAA)

Supports

Dependent on user input.

3.1.6 Pronunciation (Level AAA)

Supports

Dependent on user input.

3.2.5 Change on Request (Level AAA)

Supports

 

3.3.5 Help (Level AAA)

Partial Supports

Help links are provided on every record, but due to the nature of the application context may not always be taken into consideration.

3.3.6 Error Prevention (All) (Level AAA)

Supports

 

 

Legal disclaimer: © 2019 Mitratech Holdings, Inc. As of the Report Date indicated at the beginning of this Conformance Report, this Conformance Report represents the current view of Mitratech regarding information about the subject Mitratech product. Mitratech cannot guarantee that any information in this Conformance Report will remain accurate after such date of publication, but Mitratech works to maintain the accessibility of its products and provide updates from time to time. Any modification or customization to the subject product may render some or all of this Conformance Report to become inapplicable. This Conformance Report is provided “as is” and for informational purposes only.

 

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