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Mitratech Success Center

What's TAPpening Learning Session Archive

What's TAPpening is a monthly learning session for TAP users. Sessions include specific feature training and use cases shared by Mitratech and client speakers.  

Sessions are held on the last Friday of every month. Below you will find the recordings and related material for previously held sessions. 

Description Recording
October 2020: Popups 

About: Learn how to configure popups in your TAP form with examples from Capital One. 

Presenter: Brooke Simone, Technology Project Manager, Capital One

September 2020: What's TAPpening @ Interact, Client Panel 

About: Joined by some of our key TAP clients to discuss how they continuously improve their business while focusing on 3 key components of transformation: process design, workflow build, and workflow launch and adoption.

Panelists from Gilead Sciences, Lutron Electronics, and Electronic Arts 

August 2020: Workflow Inheritance 

About:  Child workflows and APIs

Presenters: Tarryn Puzsar & Mike Carillo from KPLabs

July 2020: Process Optimization Before Workflow Automation

About: Make your process simpler and smarter, not just automated. Learn tips and best practices to review, revise, and simplify your workflow before you even design in TAP

Presenter: Alaura Jacobs, CSM, Mitratech

Related Material: Change Management Tips Success Article 

June 2020: CSS for Style and Function

About: In this session, we'll share how to use CSS to change the look and feel of your workflow and how to modify functionality with style sheets. 

Presenter: Cole Stewart, Professional Services, Mitratech

Related Material: CSS Success Article 

May 2020: Gold Standard Workflow Templates

About: New gold standards are in the Co-Innovation Center. Learn how to download, customize, and publish these workflows to your environment - easily!

Presenter: Alaura Jacobs, CSM, Mitratech

Related Material: Gold Standard Success Article

April 2020: TAP Roadmap 

Presenter: Brian Wardell, Product Manager, Mitratech


Find up-to-date and upcoming release information Here:



If You'd like an invite to the What's TAPpening session contact your Account Manager!

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