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Mitratech Success Center

Glossary

Recalled & Retracted Definitions

  • Recalled – a Document or Publication has been removed from the Inboxes and/or the Libraries of the recipient because the item was sent in error.
  • Retracted – a Document or Publication has been removed from the Inboxes and/or the Libraries of the recipient because the item is no longer relevant.

Test & Questionnaire Element Definitions

The following sections provide definitions of Questionnaire question types and explain the meaning of Questionnaire properties.

  • Branching – (from a Selection or Rating answer), skips the next question (or series of questions) in the Questionnaire, and directs the respondent to a different set of questions within the same section, or to an entirely different section. For example, if you were about to ask a series of questions related to driving to work and the respondent's previous reply was that they only use public transport to get to work; you might want to skip the Driving to Work questions and direct the respondent to the next set of applicable questions.
  • Compulsory Question – the question must be included in a Test but does not have to be answered to enable the Test to be submitted for marking.
  • Compulsory Section – the section must be included in a Test.
  • Input answer – requires the respondent to answer a question using a direct Input (i.e. text) or to select a Date from the displayed calendar.
  • Mandatory – a question which must be answered to enable the Test or Questionnaire to be submitted for analysis.
  • Matrix – groups and displays answers that are common to a single Questionnaire question. A matrix is generally viewed as Vertical = Questions, Horizontal = Answers.
  • Rating scale answer – requires the respondent to select an answer which best describes their circumstances or matches their opinion. For example: Poor, Fair, Average, Good, Excellent.
  • Score – the number of marks awarded for a correctly answered question. The Score is set per question.
  • Section – contains a set of grouped or related questions.
  • Selection answer – requires the respondent to select one or more answers from a list of optional answers (also known as multiple choice). The maximum number of multiple choice answers that can be created is limited to 20.
  • Standout answer – the Questionnaire answer has been assigned to a group which has been specifically selected for further analysis. In reports, Standout answers are displayed with different colours representing different groups.
  • Test Score – when Display test score is set to Yes, on completion of the Test, PolicyHub displays the User’s overall result as a percentage (%).

Inbox Definitions

  • Document – refers to any Document, Test or Questionnaire
  • Read Document – any document which requires the recipients to confirm they have read the document.
  • Test – a Test which was created in PolicyHub and which has been sent to Test the recipients knowledge of a subject.
  • Questionnaire – a Questionnaire which has been created in PolicyHub and which has been sent to gather the opinions of the recipients.
  • Publication – a set of documents which have been grouped and sent together.
  • Review Document/Questionnaire/Test – a prerelease Read Document, Questionnaire or Test which has been sent to a review board for comments prior to being published.
  • Expired Publication – a Publication which was not actioned within the time limits set by the Publisher. A Publication will expire if all the items in the Publication are not actioned by the Date due. When a Test and a Read Document are Published together, the Date due shows the date by which the Read Document must be completed. Once the Read Document has been completed, the Date due shows the date by which the Test must be completed.
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