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Mitratech Success Center

Logging In

PolicyHub Users will either log in automatically using Windows authentication, or they will use Forms Authentication and enter a user name (or email address) and a password.

Log In And Change Password

Some Users may be presented with a log in screen.

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Log in to PolicyHub to see the PolicyHub application. (You should have been provided with a user name and a password.)

You may be asked to change your password when, for example, you have been given a temporary password which expires immediately or when you have had a password which has expired after a number of days. When your password has expired, you will be taken to the Change password screen.

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Note: The information provided under the Save and Cancel buttons tells you about your password policy. The password policy used by your company may vary from the password policy shown here.

Enter a new password which complies with your company's password policy, enter the same password in the Confirm new password box and click Save to continue to the PolicyHub application.

Change Password

Some Users can change their PolicyHub password. These Users are given the Change password option at the bottom of the PolicyHub application.

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Click the Change password text to open the Change Password screen:

Note: The information provided under the Confirm new password text box tells you about your password policy. The password policy used by your company may vary from the password policy shown here.

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Enter a new password which complies with your company's password policy, enter the same password in the Confirm new password box and click Save to continue to the PolicyHub application.

Session Timed Out

Users who have the Log out and Change password options at the bottom of the PolicyHub application may have to log in to the PolicyHub application after they have leave PolicyHub idle for several minutes. When this occurs, simply enter the requested information on the Login screen and proceed to the PolicyHub application.

Log Out

Some Users are given the option to Log out of the PolicyHub application. These Users are given the Log out option at the bottom of the PolicyHub application.

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Click the Log out text to end your PolicyHub session. The current PolicyHub session is ended and the Login screen is displayed.

Note: Alternatively, Users can simply close the PolicyHub browser window to end the current PolicyHub session.

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