Skip to main content
Mitratech Success Center

Client Support Center

Need help? Click a product group below to select your application and get access to knowledge articles, webinars, training content, and release notes or to contact our support team.

Authorized users - log in to create a ticket, view tickets status and check your success plan details.

 

Product Updates - September 2021

1. Enhancement to MFA subscription management

Applicable Editions: Enterprise, Professional

Applicable Country Subscription: All Countries

With this release, we are updating the subscriptions management for the Firm admin to better manage the enrolled users for the MFA Subscription service. These improvements include an interface for the Firm admin to track enrolled users and MFA License usage. Also, Firm admins will be notified by email on the MFA License usage.  

a. MFA Usage Tracking

The improved interface provides visibility for the Firm admin to view the MFA License Count and the Total number of MFA users enrolled. MFA License Count is defined as the contracted MFA license subscribed by the Firm.

This update will also introduce a new visualization on the 'Enrolled Users' panel, that summarizes usage with the number of actual MFA enrollments and the unutilized MFA Licenses.

b. Email notification to Firm admin on MFA usage

Firm admins will receive an email notification when the MFA License usage reaches 80% and an additional notification when 100% of the total MFA License is utilized.

 

c. Recycling of MFA license of disabled user accounts

MFA license can be reused anytime an enrolled user is disabled/deactivated. INSZoom application will automatically reset the respective MFA seat for a user on the following scenarios:

  • INSZoom Case Manager/Vendor CM user account is disabled.
  • FN/Client portal access is disabled or the FN record is inactivated.
  • Corp User portal access is disabled or Corp user record is inactivated.

 

2. Revised validations for ETA-9089 (e-filing)

Applicable Editions: Enterprise, Professional.

Applicable Country Subscription: USA

With this release, the Form ETA-9089 e-filing program validations are updated to be compatible with the PERM Online Filing portal. (plc.doleta.gov). The following validation updates are applied for the Section K of Form ETA-9089: -

  • Accept the value ‘01/01/0001’ for the Start Date and End Date of the activities.
  • Country field as a non-mandatory field in the Activities section.

clipboard_e9d7656342e8300e48f688c20ad2ba197.png

 

3. Support for ACWIA - Higher Education SOC Codes

Applicable Editions: Enterprise, Professional, Standard

Applicable Country Subscription: USA

With this release, INSZoom will be supporting the ACWIA – Higher Education SOC Codes. These SOC Codes will be available for the ETA-9089 and all other forms. The SOC Code selection page will now show a dropdown with two values, (a) All Industries, (b) ACWIA - Higher Education.

 

4. Global Framework is updated with Philippines Forms and Questionnaires

Applicable Editions: Enterprise.

Applicable Country Subscription: Philippines

We are enhancing our Global Framework library with additional forms and questionnaires for the following Philippines Immigration Applications

SN

Form ID

Form/Questionnaire Name

1

47A2

47A2 PEZA Application Form

2

47A2D

47A2 PEZA Application Form for Dependent

 

 

5. Updates to the Prospect Passport Section

Applicable Editions: Enterprise, Professional

Applicable Country Subscription: All Countries

As part of the profile rationalization, the following fields are being moved from the Passport section to Individual Prospect Profile;

  1. Date of Birth
  2. Place of Birth
  3. Country of Birth
  4. Alien Number

The fields will now be available under Prospects > Prospective ForeignNational(s) > Profile.

 

clipboard_e79fe0bd6bd2d362e25991b523d053c79.png

6. Knowledge-base updates

a. Updates to Zoom-defined USA Petition Templates

Applicable Editions: Enterprise, Professional, Standard

Applicable Country Subscription: USA

As part of the product content maintenance, we have updated the following Zoom-defined USA Petition templates. The update includes the latest Forms/Questionnaires, Document Checklist, and Petition Steps.

 

Petition Template Name

1

Naturalization to U.S. Citizen (N-400)

2

Family Unity Benefits Petition (I-817)

3

Waiver of Re-admission after Deportation or Removal (I-212)

4

Verification of Military/Naval Service by DOD (N-426)

5

Fee Waiver Request (EOIR-26A)

6

Appeal from Decision of AO of Practitioner Discipline (EOIR-45)

7

Declaration of Intention to Naturalization (N-300)

8

Authorization to Issue Certification for Health Care Workers (I-905)

9

S Visa Inter-Agency Alien Witness and Informant Record (I-854)

10

Re-Entry Permit (I-131)

11

Refugee Travel Document (I-131)

 

b. Update to Country Name ‘Eswatini’

Applicable Editions: Enterprise, Professional, Standard

Applicable Country Subscription: All Countries

We have updated the name of a country as per ISO’s Short Name in a lower case format. This revised name will appear for all country drop-down selections.

  • Previous name in the application: ‘the Kingdom of Eswatini’
  • Revised name in the application: ‘Eswatini’

 

 

7. Reports 3.0 Updates

Applicable Editions: Enterprise, Professional

Applicable Country Subscription: All Countries

 

a. World Map Visualization for Report 3.0

  • With this release, we are introducing the World Map visualization for the Case Status Report as part of the HR/Corporate Dashboard.
  • Within the HR/Corporate Dashboard, the existing World Map visualizations for the Applicants by Case Country and by Visa Issuing Country are now being combined into a single World Map view along with the new visualization for the Case Status Report.

Note: Applicants by Case Country and Applicants by Visa Issuing Country views are exclusive for Enterprise edition.

 

clipboard_e9fd8dba84d25d389afa69b40f4833be7.png

 

b. Ability to report on previous Appointment/Interview/Court Dates 

Report 3.0 will now provide an ability to report on the previous Appointments, Interviews, and Court Dates in their respective reports. This will help the case managers to review the past schedules along with the future appointments, interviews, and Court Dates.

These reports are available at Reports > Reports 3.0 > Partner / Manager Reports (or Paralegal / Case Worker Reports) > Upcoming Case Activity

c. Enhancement to Priority Dates Report

This enhancement in Priority Dates Reports will highlight the profiles that have their Priority date as Current in the previous month's Visa Bulletin Report. This will help case managers to directly derive action plans for the Foreign Nationals by segregating these profiles as Current from previous and the latest Visa Bulletin Report. 

We are adding a new column 'Eligibility as per Previous Visa Bulletin' to the Priority Dates Report which will mark the FN Profiles as 'Eligible' that were Current in the previous month's Priority Dates Report.

Case managers will now be able to identify the Foreign Nationals that have their Priority Date turned to Current for the latest Visa Bulletin Report by ignoring the eligibility for the previous Visa Bulletin Report.

 

  • Was this article helpful?