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INSZoom Subprocessor List

INSZoom leverages specific third-party subprocessors listed below to deliver core application services. INSZoom additionally engages subprocessors to facilitate client-enabled out-of-the-box integrations that have been opted-in to by our clients.

Subprocessor Name

Applicability Feature or Integration Name

Region / Location

Purpose of Processing Activity Link to Subprocessor Website
ABBYY Vantage Cloud Opt-In Feature GovNoticeIDP United States Integrated intelligent document processing of government notices submitted to add-on feature. Link to ABBYY's Trust Center
AffiniPay LawPay Opt-In Feature Online Payments Integration Client Determined Integrated support for processing online payments through INSZoom. Link to LawPay's Legal Data Security Page
Amazon Web Services All Customers - United States or Canada Core application hosting infrastructure, database services, encryption, networking. Link to AWS' Cloud Compliance Center
Authorize.net Opt-In Feature Online Payments Integration Client Determined Integrated support for processing online payments through INSZoom. Link to Authorize.net's Data Processing Agreement
Box.com Opt-In Feature Box.com Integration Client Determined Integrated support for one-way document and file sync between INSZoom and Box.com. Link to Box.com's Trust Center
Cisco Duo Opt-In Feature Multifactor Authentication United States Integrated support for opt-in multifactor authentication service.Integrated support for opt-in multifactor authentication service. Link to Duo's Security and Reliability Page
dbt Labs All Customers - United States Data transformation layer with temporary access to customer data for troubleshooting. Link to dbt Labs' Trust Center
Docusign Opt-In Feature Docusign Integration Client Determined Integrated support for esignature automationwherever documents are generated within INSZoom. Link to Docusign's Trust Center
Google Calendar Opt-In Feature Zoom Calendar Sync Client Determined Integrated support for two-way event sync between INSZoom and Google Calendar. Link to Google Cloud's Trust Center
Google Cloud Opt-In Feature Google Translator Global / Unrestricted Integrated support for on-the-fly translation of specific application features - such as Questionnaires and Stakeholder Portals. Link to Google Cloud's Trust Center
Intuit QuickBooks Opt-In Feature QuickBooks Online Integration Client Determined Integrated support for one- or two-way online sync for billing and accounting. Link to Intuit's Privacy and Security Page
Microsoft Azure DevOps All Customers - United States Managing engineering work items, including customer reported tickets which may include customer data. Link to Microsoft's Trust Center
Microsoft Exchange Opt-In Feature Zoom Calendar Sync Client Determined Integrated support for two-way event sync between INSZoom and Office 365. Link to Microsoft's Trust Center
New Relic All Customers - United States Software observability and monitoring of application logs, which may include customer data. Link to New Relic's Security Overview Page
Salesforce.com All Customers - United States Managing customer reported tickets and other customer interactions, which may include customer data. Link to Salesforce.com's Trust Center
Snowflake All Customers - United States or Canada Hosting and data warehousing infrastructure for INSZoom's reporting functionality. Link to Snowflake's Trust Center
Twilio SendGrid All Customers - United States Delivering system- or user-generated email notifications from the application. Link to Twilio SendGrid's Trust Center
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