Skip to main content
Mitratech Success Center

Client Support Center

Need help? Click a product group below to select your application and get access to knowledge articles, webinars, training content, and release notes or to contact our support team.

Authorized users - log in to create a ticket, view tickets status and check your success plan details.

 

INSZoom:-How to Gain Access to the Prospect Module

To Gain Access to the Prospect Module

To keep track of prospective clients, we've created the Prospects Module. Here's how to access this module if it is not found in the menu.

First, hover over the profile icon in the top right and select 'My Settings' and then 'Access Rights' in the left menu:

clipboard_ed81ee3d58b9241329ceba38a31dd5c93.png

clipboard_e0ffce5945ad25b68ed902ec7df5c9666.png

clipboard_ed46932bafd93186a6486f30527dc22af.png

Once there, select 'Edit' and then click the drop-down for 'Prospective Client Database'.

  • 'No Access' - this module will not show up in your main left menu and you won't be able to use it.
  • 'View Only' - you can see what's in this module, but can't make any changes/updates to it.
  • 'View and Update' - you will see the module and have full access to its features.

Once you've made those changes you'll see the module in your main left menu:

  • Was this article helpful?