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INSZoom - How do I send an email using a template?

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This article will guide you on how to send an email using a template.

How do I send an email using a template?

Follow the below steps to email using a template:

  1. Go to Case and select "Emails" under "Communication".
  2. Click "Compose Email".
  3. Click "Select Letter Template" link.
  4. "Choose Letter Templates (HTML)" pop up will be opened.
  5. Choose the Template Name and click "Copy". 
  6. Click "Send Email".

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