Regarding Invoices with the error: failed to update status in Corridor:
- The Corridor technical team is looking into the root cause.
- Usually this error can be ignored, since the invoice is actually imported.
- The status usually updates correctly when the Corridor task runs in the future (usually the Corridor task runs once a day about 12 AM Central time).*
*If the status does not update the following day (after noticing the error), please contact the eCounsel client and have them check their eCounsel system logs.
Regarding Invoices with the status: "Waiting for Import" longer than 1 day
- The invoice should be resubmitted with the same number.