Corridor is a secure Website where invoices are submitted to your client companies. Once an invoice file has been submitted by the law firm/vendor, the file is encrypted and awaits retrieval by the matter management application. The matter management application retrieves the encrypted submissions and attachments from Corridor at predetermined intervals for the client company and decrypts them with a stored private key. Once retrieved, the invoice files and attachments are deleted from the Corridor Website. Only a small amount of information is retained in Corridor in order to track the invoice's progress as it routes through the review/approval process in the matter management application.

Corridor performs initial error checking on the invoice file prior to allowing submission. The business rules audit is performed once the invoice reaches the matter management application and is dependent on the rules the client company has implemented.

The matter management application can be configured to notify your firm of the status of your invoices via e-mail and also can be configured to provide status updates via the Corridor Website. If you are not receiving updates on the progress of your submitted invoices, contact the client's administrator or project team to find out if your firm can be notified.

In addition to notifications from the matter management application, the Corridor Website sends an e-mail notification to the invoice submitter's e-mail address registered in Corridor anytime the status of a submitted invoice changes to "Rejected" if Corridor is updated from the matter management application. If you are not receiving rejection notifications for submitted invoices, verify your e-mail address and contact your Corridor administrator.