Continuity
Continuity
Please see the Welcome to the New Mitratech Help Site page for details on how to best leverage this site's features for answering your questions quickly and efficiently.
Introduction
Continuity is a RegTech solution that automates risk, compliance, vendor and performance management for the financial services industry. It integrates the mandated processes of risk and compliance to boost performance.
Please login to the portal to access the guides.
Don't have a login? Click Here
NEW CLIENTS: Your Account Manager will send you the Continuity Welcome email to set up your login credentials. While we begin the work to kick off your project, visit the Continuity Support Center to get familiar with the resources we have available. From there you can explore training materials, knowledge articles, release notes and more! Click "Here" to access the Support Center.
EXISTING CLIENTS: Please contact your Continuity Administrator to ensure you have access to the platform.
"If you have access to the platform but do not remember your password - Click Forgot Your Password >> from Continuity main login page Click "Here"
Webinars
Continuity has several technology requirements to ensure that users have a smooth experience with the implementation of our software. A few notes about our system requirements:
- Each user requires a unique email address to sign in
- Users must be able to receive emails from outside your organization
- We use Vimeo to deliver our basic platform training
- Please share the whitelist link below with your IT Department
Additionally, we offer features for enabling multi-factor authentication, IP filtering and single sign-on. Please feel free to share with interested parties at your institution.
Once you sign in for the first time, you'll have access to the support articles.
Registering with multi-factor authentication (MFA)
Summary of IP filtering and how to set it up