Skip to main content
Mitratech Success Center

Client Support Center

Need help? Click a product group below to select your application and get access to knowledge articles, webinars, training content, and release notes or to contact our support team.

Authorized users - log in to create a ticket, view tickets status and check your success plan details.

 

File on Invoice Upload Page Disappears/ Please Enter a Valid Filename

On the Upload Invoices page, user chooses the file, then clicks Upload Invoice and file does not appear in the Recent Activity list.  Error message may appear at the top of the screen.

Eb valid file name.png

This is caused when the file is blank or otherwise invalid. Please review your LEDES file by opening it in a text editor such as Notepad.