UPDATE: Collaborati 3.8 Patch 2 should resolve this issue (released on 4/2/2019). Please resubmit your invoice.
We have noted that Collaborati 3.8 Patch 2 causes an issue in this case: there are two line items, one fee (tax greater than 0%) and one expense (without tax).
Tax on Fee looks correct, however, the system shows the Tax on Expense with 0% Non-US tax.
Please use the workaround below.
The Engineering team is working on a permanent solution.
However, there is a workaround for the issue as a temporary solution.
The workaround is to change the Non-US Tax codes so that they do not match in the "Billing Code" field.
To find the list of Non-US tax codes, please follow the steps below:
1. Click “Clients” in the top menu bar
2. Click on the client’s name
3. Click the fourth icon from the top on the left navigation bar (“Codes”)
4. Click on Non-US Tax Codes
The Internal Billing Code can be changed here so that the two codes do not match:
When uploading the invoice, the tax is entered as a single fee tax: