Check the Status of an Invoice

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You can see the status of your invoices by clicking on Invoices in the top menu bar. The Track Invoices table includes the date of the most recent status change. To see more please go to how to track an invoice.

If you want to check the history of an invoice go to how to check invoice history.

Note: Invoices that reach their final status are deleted after a maximum of 60-90 days depending on the Firm Settings. The Final status is Approved (if the client does not use "Payment Sharing" feature), Paid or Rejected (check the client settings for information about Payment Sharing). More information about retention settings here.

Invoice Status Details

Invoice Status	Description	What does it mean/what to do
Pending File Submission	The invoice has been uploaded successfully. The invoice has not been submitted.	You can submit the invoice to the client by clicking on the Submit button displayed next to the status, or from the Upload Invoices page.
Ready to Submit	The invoice that has been created in Collaborati does not contain errors and can be submitted to the client at any time.	You can submit the invoice to the client by clicking on the Submit button displayed next to the status, or from the individual invoice.
Waiting for Client to Accept	The invoice has been submitted to the client, but the client system has not received this invoice yet. The invoice can be canceled in this status (see How to Cancel an Invoice).	Client should normally receive your invoices shortly. However, there may be delay in client invoice retrieval due to the client system overload, technical issues, or client Administrative issues. If this status lasts more than a few hours, contact Mitratech Support
Pending Client Approval	The invoice has been received by the client and is in the approval workflow.	You can view the status change of your invoice later, or contact your client to check on the progress of the approval process.
Approved	The invoice has been approved.	You can click on the Invoice Number to view the details (such as client adjustments, client comments, etc.)
Rejected	The invoice has been rejected.	You can click on the Invoice Number to view the details (such as rejection reason, client comments, etc.)
Error	The invoice includes at least one error.	Click the file to view error details. Remove any files with errors to submit the invoice. See Troubleshooting Uploaded Invoices to fix the file with errors.
Paid	The client has paid the invoice.	(Only available if the client shares invoice payment status) You can click on the Invoice Number to view one or more of the following: Amount Paid, Date (of invoice payment), Check (Check number), or PO Number.*

*Note: If one or more of these fields (Amount Paid, Date, Check, or PO Number) are updated in the client's system, then the Invoice's status in Collaborati will change to "Paid". These additional fields will not appear on the invoice unless it has the the status of "Paid".