Skip to main content
Mitratech Success Center

Client Support Center

Need help? Click a product group below to select your application and get access to knowledge articles, webinars, training content, and release notes or to contact our support team.

Authorized users - log in to create a ticket, view tickets status and check your success plan details.

 

Invoice Cannot be Accepted as Past Due

If you are receiving this rejection, this means that your client has enabled a rule called "Invoice is Too Old". It is an auto-rejection if the client's system reads that the invoice is past its due date.

Solution: Review your client’s billing guidelines to find out if there is a time limit on how many days you can submit an invoice.  Contact Support if you need assistance.