Fixing the Locale preference problem
Please follow these steps:
- login to Collaborati
- click on the Preferences (top right)
- change the Locale to show "English (United States)" not "Use browser locale" and save.
- clear cache and browser history (see steps below)
- logout and login again.
- create test invoice
CLEARING THE CACHE
Here are the steps that we have followed to clear the cache for Internet Explorer.
- Please click on CTRL+F5 on your keypad, (this may flash but it is ok)
- Click on the Gear or Tools.
- View the Internet Options
- On the General tab, click Delete under Browsing History in the Internet Properties dialog box.
- In the Delete Browsing History dialog box, click to clear the history, and then click Delete.
Here are the steps that we have followed to clear the cache for FireFox.
- Click on the “History” MenuSelect the “Clear Recent history"
- Click on "Clear Now"
PLEASE NOTE: YOU MUST CLOSE YOUR BROWSER AND RE-OPEN FOR THESE CHANGES TO TAKE EFFECT.
If you require further assistance, please do not hesitate to contact us.