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Mitratech Success Center

Understanding the iOS Sync Screen

This section details all options and buttons found on the iOS Sync Screen.

The table below details each button shown on the iOS Sync Screen:

IOS_SyncScreen2.png

Sync Screen Button Function / Details
Sync Events/Actions When clicked, this button syncs all queued Events and Actions from the iOS device to the web. Navigate to the Sync from Mobile to Web section for further detail. 
Sync Documents When clicked, this button syncs documents from web to mobile for users to use a as a PDF reference. See the Sync Document section for further detail.
Sync Admin When clicked, this button syncs all changes made by an Administrator and reflects those changes on the iOS mobile device. See the Sync Admin section for further detail. 
Include Events/Actions not set to Sync: When enabled, this feature pulls incomplete Events and Actions from the web regardless of their sync status on the server. 
Sync in Advance When enabled, this option allows users to specify how far in advance they want to pull pre-scheduled Events and Actions to the mobile iOS device.  
Due to Last When enabled, this option allows users to specify how far back overdue Events and Actions are pulled to the mobile device. 
Sync Org Unit These settings act as syncing filters which allow users to define which Actions/Findings/Events are retrieved from the web when syncing. 
Use Case example, if there are 100 Events on the web, but only 5 of them are for Org Unit A and Entity A, I can choose to sync Events that only apply to Org Unit A/Entity A. 
Sync Entity
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