Skip to main content
Mitratech Success Center

Client Support Center

Need help? Click a product group below to select your application and get access to knowledge articles, webinars, training content, and release notes or to contact our support team.

Authorized users - log in to create a ticket, view tickets status and check your success plan details.

 

How To Restart An Event's Workflow

Event Workflows

Many Events created will follow an established Workflow set up to automatically create Actions as well as have certain points that need to be signed off on by certain individuals or Roles. During the completion of just such a Workflow Event, there may be occasion to restart the entire Workflow for a variety of reasons. In the guide below, we will cover how to perform this restart of an Event's Workflow. 

How To Restart An Event's Workflow

Once logged in, navigate to the Events Module > select the cogwheel next to the Event that needs to have it's Workflow restarted > select the 'Edit' option.

CMO How To Restart An Event's Workflow Initial Navigation.png

(Cogwheel Steps shown below)

CMO How To Restart An Event's Workflow Cogwheel Step.png

Next, select the Workflow tab in the new window > Select the 'Terminate' button

CMO How To Restart An Event's Workflow Editting Workflow Steps.png

After the current stage of the Workflow has been terminated, select the 'Restart button and to finalize restarting the Workflow.

CMO How To Restart An Event's Workflow Restart Button.png

Video Demo

Coming soon...