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Mitratech Success Center

Client Support Center

Need help? Click a product group below to select your application and get access to knowledge articles, webinars, training content, and release notes or to contact our support team.

Authorized users - log in to create a ticket, view tickets status and check your success plan details.

 

Firms & Vendors

Lawtrac users with the appropriate assigned permissions can add firms/vendors to the matter record as well as view details on each listed firm/vendor. Users can also change the alternate fee arrangement here, if necessary.

A legend is available at the bottom of the list on the Firms & Vendors page to help navigate using icons.

  • calendar event—Edit firm/vendor permissions and role, or release employees or the vendor assignment
    Firms and Companies

Sidebar Options:

Page

Function

Add Firm/Vendor

Assign a new firm or vendor to the matter record.

Active List

View firms and vendors associated with the matter.

Released List

View firms and vendors that have been released from the matter.

Alternate Fees

View billing guidelines and set maximum amounts for payments.

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