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Mitratech Success Center

Client Support Center

Need help? Click a product group below to select your application and get access to knowledge articles, webinars, training content, and release notes or to contact our support team.

Authorized users - log in to create a ticket, view tickets status and check your success plan details.

 

Messages

The Messages link across the top navigation bar allows users to read Lawtrac internal messages, such as notices indicating changes have been made by the Legal team, or messages sent by other users.

Messages Tab

You are notified of new messages by the mail icon that appears at the top of the page next to the Support link. The icon is highlighted in orange when there is a new unread message in your inbox.

New Message Alert

Navigate between new and read messages from within the page by clicking either New Messages or Read Messages, using the sidebar on the right.

Messages Sidebar

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