INSZoom - Add Status & Reminders/Step to a Case
This article will guide you on how to add reminders/steps to a case.
Add Status & Reminders/Step to a Case
Petition templates contain predefined steps and they can be customized to fit your needs.
- Navigate to the 'Case Info' page of the case you wish to alter. Under the 'Communication' section, click on 'Status & Reminders/Steps'.
- A page with detailed case steps will be displayed.
- Choose ‘Add New’ from the drop-down near the top of the page and click the arrow next to it.
- A new window will open - ‘Step Name’ and ‘Est./Reminder Date’ are required fields.
- Enter required information and click ‘Save’.